Healthcare professionals need to proceed through a rigorous credentialing process in the United States. Credentialing is how a healthcare organization verifies the qualifications of the medical practitioners they want to hire. One of the main challenges that people experience in the credentialing process is the sheer amount of information that needs to be gathered. Health practitioners and administrators must comply with numerous mandates specific to medical specialization, practice location, and facility type. Medical credentialing is expensive and inefficient in the US because tools are outdated. The legal stakes involved are critical, as facilities face potential closures if each file is not correctly processed. The frustration lies in the amount of time and resources spent on tasks that could be automated. And founders of Eddy planned to develop a platform that would automate the healthcare credentialing process.